Quickstart

Quickstart: fetch the support widget configuration

GET /public/v1/support/widget returns the configuration for the embeddable Credicorp support widget. Read the branding, entry points and available channels so you can render a native-feeling help launcher in your own UI, then hand conversations to the chat endpoint.

2 min read

GET/public/v1/support/widget
configBranding + channels
embeddableRoll your own launcher

Fetch the config

curl -s https://api.credicorp.co.uk/public/v1/support/widget -H 'Accept: application/json'

The response describes the widget's branding, greeting and the channels it offers (chat, links to help articles). Use it to render a launcher that matches your host page rather than an iframe you cannot style.

Hand off to chat

Once the user opens your launcher, send their messages to the support chat endpoint and stream the replies back. The widget config and the chat endpoint together let you build a fully custom support surface.

Frequently asked questions

Do I have to use the prebuilt widget?

No. This endpoint gives you the configuration so you can build your own launcher. The prebuilt embeddable widget is a convenience, not a requirement.

Is the config user-specific?

No — it is the public widget configuration. Any per-user context is passed when you start a chat, not here.

Funding for UK limited companies

Credicorp lends to your company, not to you personally — short-term working capital with no personal guarantee. See what your business could access.